24
Active Jobs
2 from yesterday
156
Total Customers
8 new today
₹48.5k
Revenue Today
12% above avg
4
Pending Approvals
Needs attention
Weekly Revenue
This Week
Service Mix
Laptop34%
CCTV28%
Networking18%
Printer12%
Others8%
Pending Approvals
| Service ID | Customer | Service | Technician | Estimate | Status | Actions |
|---|---|---|---|---|---|---|
| SRV-KTS-2026-00247 | Rajesh Kumar | Laptop Repair | Arun Kumar | ₹1,299 | Pending Approval | |
| SRV-KTS-2026-00251 | Electronics Shop | CCTV Install | Arun Kumar | ₹4,999 | Pending Approval | |
| SRV-KTS-2026-00239 | Corporate Office | Printer Service | Priya Singh | ₹799 | Completion Pending |
All Service Jobs
| Service ID | Customer | Category | Technician | Visit Type | Status | Amount | Actions |
|---|---|---|---|---|---|---|---|
| SRV-KTS-2026-00247 | Rajesh Kumar | Laptop | Arun Kumar | Repair | In Progress | ₹1,299 | |
| SRV-KTS-2026-00251 | Electronics Shop | CCTV | Arun Kumar | Installation | Assigned | ₹4,999 | |
| SRV-KTS-2026-00239 | Corporate Office | Printer | Priya Singh | AMC Visit | Completed | ₹199 | |
| SRV-KTS-2026-00230 | Start-up Office | Networking | Vikram Rao | Installation | Completed | ₹2,499 |
12
Total Staff
78%
Avg KPI Score
4
Top Performers
Staff Directory
AK
Arun Kumar
Senior Technician · Bangalore South
85%
KPI Score
PS
Priya Singh
Technician · Bangalore North
72%
KPI Score
VR
Vikram Rao
Technician · Bangalore Central
68%
KPI Score
45
Active AMC Plans
8
Expiring Soon
₹22.5k
Monthly AMC Revenue
AMC Verification Queue
| AMC ID | Customer | Plan | Asset ID | Payment | Status | Action |
|---|---|---|---|---|---|---|
| AMC-KTS-2026-00124 | Rajesh Kumar | Premium | KTS-AST-LAP-001 | ₹999 Razorpay | Pending Verify | |
| AMC-KTS-2026-00119 | Electronics Shop | Plus | KTS-AST-CC-002 | ₹599 UPI | Active |
Customer Onboarding Queue
Retail Electronics Store
Added by: Arun Kumar · 4 Devices
IT Solutions Company
Added by: Priya Singh · 8 Devices
Complaint Management
| Complaint ID | Customer | Category | Priority | Status | Action |
|---|---|---|---|---|---|
| CMP-KTS-2026-001 | Rajesh Kumar | Service Delay | Urgent | Under Review | |
| CMP-KTS-2026-002 | Shop Owner | Billing Query | Normal | Resolved |
₹1.25L
Total Revenue
143
Invoices Generated
₹42.5k
Wallet Credits
Recent Transactions
| Date | Customer | Type | Method | Amount | Status |
|---|---|---|---|---|---|
| 23 May 2026 | Rajesh Kumar | AMC Premium | Razorpay | ₹999 | Success |
| 23 May 2026 | Electronics Shop | CCTV Service | UPI | ₹4,999 | Success |
| 22 May 2026 | Corp Office | Printer AMC | QR Code | ₹399 | Success |
| 22 May 2026 | Home User | Laptop Repair | COD | ₹1,299 | Pending |
Banner & Campaign Manager
Active Campaign
AMC Summer Offer
Valid: Jun–Aug 2026
AMC Plans
New Campaign
KPI Weight Configuration
Job Completion (30%)30%
AMC Activation (30%)30%
Customer Onboarding (20%)20%
AMC Spares Usage (20%)20%
Incentive Thresholds: Below 60% → Normal 60–79% → High Performer ≥80% → Incentive Eligible
System Audit Log
| Timestamp | User | Action | Module | Details | IP |
|---|---|---|---|---|---|
| 23 May, 14:32 | Admin | Approved | AMC | AMC-KTS-2026-00119 verified | 192.168.1.1 |
| 23 May, 13:45 | Admin | Updated | Services | Status override: SRV-247 | 192.168.1.1 |
| 23 May, 12:10 | Admin | Modified | Staff | Role updated: Arun Kumar | 192.168.1.1 |
| 23 May, 10:05 | Admin | Rejected | Onboarding | Duplicate entry removed | 192.168.1.1 |